Use Erply in United States

Here you can find all the relevant information about what Erply offers for companies in the US

Why to choose Erply in the US?

There are many business software solutions that “do the job”. Erply it not limited to that – we are based on a business process. Erply is a web-based retail software that works wherever you have an Internet connection. Erply contains all the apps and integrations needed for retail and covers the entire workflow from end to end in real time. See reports, track sales, send invoices via email, create sales campaigns, increase efficiency! For us, it doesn’t matter if you have 1 or 50 stores – creating the next store is only a click away. Take our Point of Sale self service app in use to avoid queues in stores and reduce labor costs! Did we mention Erply offers FREE customer service through phone, email and chat?

Some of our customers in the US

Onward Reserve is the authentically southern brand with a passionate focus on quality in an updated conservative style. Now in 12+ locations after less than five years business they strive to grow from a regional brand to a national retailer and seem poised to dominate. After adding Erply, Onward Reserve opened up several new stores and began creating PO's almost immediately. From Inventory control to Retail Ops, they've found their experience to be easy and enjoyable!

The Spice & Tea Exchange began in St. Augustine, Florida in 2005 as a store called Old Spice Traders and is now a growing chain with locations throughout 26 states. The Spice & Tea Exchange offers spices, herbs, salts, blends and teas for every taste. Spice and Tea used Erply’s order management system to create a central ordering portal for the entire franchise. From there, individual stores can place their own specific product orders based on their demand. After implementing Erply, The Spice & Tea Exchange grew from 8 stores to 76. The franchise is able to better manage inventory and track sales across the entire chain, while still maintaining a level of freedom that keeps their franchisees satisfied.

An American cosmetics and fragrance company that achieved revenue of 1.34 billion in 2013. The company has recently begun developing a number of fragrance lines and licensing celebrity names for their various collections. Transitioned from Epicor POS. Integration to JDA existing systems. Now owned by Revlon, they are one of Erply’s first major clients and share an important place in our story. Elizabeth Arden chose Erply to streamline in-store operations, and integrate existing core systems.


Payment methods and bank integrations

For the US Market, Erply supports 4 merchant account providers: Adyen, TSYS, Worldpay and Shift4. Both Stationary and mobile payment devices are support for all providers.

Hardware integrations

Don’t let hardware hold You up. Erply makes it easy to get selling selling fast. If you are currently using another point of sale system, Erply may already work with your existing devices. Erply runs on any device with a web browser, and also provides apps for iOS and Android. Therefore your tablet, desktop or laptop can be transformed to a work station fast.

Supported platforms

Erply works on all of the most popular platforms, for workstation use you can use Windows, macOS or Linux, and for the mobile environment we have native applications on both Android and iOS. All the applications are region specific.

E-commerce integrations

Erply customers will have the possibility to use Erply’s existing webshop integrations: Shopify, WooCommerce and Magento free-of-charge. These integrations are built by Erply integration team and are updated regularly to match more complex needs from our customers globally. Shopz is Erply’s on e-commerce platform that’s fully integrated with Erply. See more HERE

Erply's products that are supported

For more advanced warehouse needs, Erply offers a mobile solution for the warehouse workers, called Erply WMS (Warehouse Management System). By using WMS Erply customers can make their warehouse 100% paperless, reduce the time and cost of inventory management and order fullfillment, all while keeping all of the data in the cloud real-time. For customers with increased sales channel needs, Erply offers a full range self service POS solution. With Erply self service POS, you can add a digital worker to your store that can replace your cashiers, or add more ways for customers to pay for their products! All Erply functions are also available through mobile apps, making the smart device in your pocket a real helper in your daily work life. For example Stocktaking with your mobile app. Read more:

Erply partners as well with Docura EDI to offer various business automation solutions that will increase the efficiency of your business. Docura offers product data management, electronic data interchange, automating workflow with logistics companies, information system integration that can all be integrated with your Erply account. Read more:

Erply enables you to send out SMS notifications to your customers upon making a sale, an order or when an work order has been finished. Read more:

Support in the US

We offer FREE support in English!

You can contact us by phone:

+1 917 210 1251
855-GO-ERPLY (+1 855 463 7759)

or by email:

Taxes and currencies

Erply supports all US City/State/County tax regulations. We also support price based taxing. In some locations, some items are taxed differently for the portion of the item’s price that is over a set threshold. This taxing method is used in Massachusetts, for example, for certain product categories.

If an item’s sales price is over a certain threshold, then the value below the threshold is taxed with one rate (which can also be 0%) and the value above the threshold is taxed at a different rate.

Tiered tax rates are set up at shop level (Location), and are a lower priority than product group rates. Tiered taxes are used in the state of New York, for example; an item’s tax rate depends on its retail price.

Erply supports all the worlds currencies, for all US accounts the default currency is US Dollar. Additional currencies and languages can be added to US accounts.

Accounting packages

For accounting, we support Quickbooks Online, Quickbooks desktop, Erply Books. 

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Contact us

Address: 302 West 37th Street, Floor 6, New York, NY 10018 United States

Support hours: 8:00 am - 11:00 pm ET

Learn from Erply's success stories

Learn about the ways how retailers use Erply